Frequently Asked Questions

All of your billing, content, and community questions answered.

Have a problem or want to ask us a question? Why not check out some of the frequently asked questions below to see if that solves your problem. If you’re still stuck after reading through each of these, send us an email via the contact form and we’ll come back to you within 48 hours.

Billing FAQs

How can I update my billing card? How can I update my billing card?
Where can I access receipts for my payments? Where can I access receipts for my payments?
Can I upgrade to an annual membership from a monthly and still receive the 20% discount? Can I upgrade to an annual membership from a monthly and still receive the 20% discount?
How do I redeem my membership perks to get discounts on software and services? How do I redeem my membership perks to get discounts on software and services?
If there’s a price increase in membership, will I be charged extra? If there’s a price increase in membership, will I be charged extra?
Do you offer any discounts on subscriptions? Do you offer any discounts on subscriptions?
Are there any other fees other than the monthly/annual prices stated on the website? Are there any other fees other than the monthly/annual prices stated on the website?
Can I get a discount code or coupon for Traffic Think Tank? Can I get a discount code or coupon for Traffic Think Tank?
How do I cancel my Traffic Think Tank membership? How do I cancel my Traffic Think Tank membership?

Slack Mastermind Community FAQs

Can I sell my services to other Traffic Think Tank members? Can I sell my services to other Traffic Think Tank members?
Are there discussions on topics other than SEO inside the Slack community? Are there discussions on topics other than SEO inside the Slack community?
Can I direct message (DM) the founders (or anyone else inside Slack)? Can I direct message (DM) the founders (or anyone else inside Slack)?

Academy Content FAQs

How do I access all of the live webinars and video content? How do I access all of the live webinars and video content?
Is there content on topics other than SEO inside the Academy? Is there content on topics other than SEO inside the Academy?
How frequently is new content added? How frequently is new content added?

General Membership FAQs

What’s the minimum number of months I can sign up for? Can I pay month-to-month? What’s the minimum number of months I can sign up for? Can I pay month-to-month?
What do I actually get access to once I’ve signed up? What do I actually get access to once I’ve signed up?
If I’m new to SEO, is this going to be a good fit for me? If I’m new to SEO, is this going to be a good fit for me?
Are there any other perks to being a member outside of access to the Slack community and the Academy content? Are there any other perks to being a member outside of access to the Slack community and the Academy content?
Do you have an affiliate program? Do you have an affiliate program?

Still have a question?

Send us an email via this contact form and be sure to select whether you’re a Traffic Think Tank member or not.